Privacy Policy

Effective Date: May 1, 2025

At nTrain, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or services:

Personal Identification Information

• Name
• Email address
• Phone number (if provided)
• Address (if provided)

Usage Data

We may collect information about how you access and use the website, including your IP address, browser type, pages visited, time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us provide a better user experience, analyze usage, and improve our services. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our services: To provide you with personalized, efficient services and improve the functionality of our website and applications.
• Customer support: To respond to your inquiries, provide assistance, and resolve issues.
• Marketing: To send you promotional materials, newsletters, and other communications that may be of interest to you (only if you have opted in).
• Legal compliance: To comply with applicable laws, regulations, and legal obligations, including security measures for protecting against fraud, identity theft, and abuse.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, we will delete or anonymize it in compliance with relevant data retention laws.

4. Data Security

We take appropriate technical and organizational measures to safeguard the personal data we collect. This includes encryption, firewalls, secure servers, and access control measures. However, no data transmission over the internet can be guaranteed to be 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who help us operate our business, provide our services, or process your information (e.g., payment processors, email service providers). These service providers are required to protect your data in accordance with this Privacy Policy and applicable law.

We may also disclose your personal information if required by law, such as to comply with a subpoena, or to protect our legal rights, or the safety of others.

6. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These include:

• Right of access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization.